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Frequently Asked Questions
Frequently Asked Questions
We offer various cyber security services tailored to our customers' unique requirements, classified into multiple categories, including consultancy services, assessments and audits, penetration testing, incident response, security operations, vendor-specific professional services, custom work, and training. For more information, visit our Services page.
Our vulnerability assessments are customized to match the specific needs of each organization, considering factors like size and asset types. These assessments require either physical or VPN access to your network and are conducted solely on the assets specified in the ROE. We coordinate with you to schedule the assessment during a convenient time that minimizes any potential disruption to business operations, ensuring a smooth process with minimal impact. Each assessment begins with a thorough scan of your network and systems to identify any weaknesses or misconfigurations. We then analyze these findings and provide a detailed report, including risk levels and prioritized recommendations for mitigation. This service aims to proactively detect potential threats, allowing you to address vulnerabilities before they are exploited.
A Vulnerability Assessment identifies potential security weaknesses across your systems, providing a prioritized list of risks and recommended fixes. In contrast, a Penetration Test goes further by actively attempting to exploit these weaknesses to assess their impact in a real-world scenario. While a vulnerability assessment helps you understand where weaknesses exist, a penetration test demonstrates how these vulnerabilities could be used against your business, offering deeper insights into the urgency and scale of each risk.
While a vulnerability assessment provides a broad overview of potential weaknesses, a penetration test shows how those weaknesses could be actively exploited. Having both offers a more complete security picture: the assessment helps you prioritize fixes, while the penetration test confirms which issues pose immediate risks. Together, they provide a well-rounded approach, helping you identify and address security gaps more effectively.
ISO 27001 is a globally recognized standard for managing information security, helping organizations protect data systematically and build customer trust. Compliance can reduce the risk of breaches, streamline operations, and demonstrate your commitment to security and privacy. Other frameworks, like SOC (Service Organization Control) and NIS (Network and Information Systems), also support regulatory compliance and strengthen overall security. While darkScript() is not a certification body, we assist in preparing for these certifications by conducting internal audits, reviewing your controls, and organizing documentation and evidence. This preparation process helps ensure a smoother, more successful outcome when undergoing formal audits.
Protecting your data and business information is our top priority. We follow strict confidentiality protocols, including signing Non-Disclosure Agreements (NDAs) and adhering to the principle of least privilege - meaning only essential personnel have access to your sensitive information. Additionally, all assessment data is securely stored, encrypted, and handled in compliance with industry standards. Our team is trained to follow rigorous data protection practices, ensuring your business information remains secure and confidential throughout every stage of the assessment.
Our cybersecurity audit is a comprehensive review designed to evaluate your organization’s security posture against industry standards and regulatory requirements. This audit encompasses an in-depth examination of critical areas, including network infrastructure, access control policies, data handling procedures, and endpoint security. We assess both technical and administrative controls, identifying any gaps or vulnerabilities that could expose the organization to threats. Additionally, our audit reviews compliance with frameworks such as ISO 27001, SOC, and NIS, where applicable, ensuring alignment with best practices and regulatory standards. Upon completion, we provide a detailed report outlining findings, risk levels, and actionable recommendations to strengthen your security posture.
The frequency of security assessments or audits depends on several factors, including your industry, regulatory requirements, and the nature of your business operations. As a general guideline, we recommend conducting a comprehensive security audit at least annually. However, more frequent assessments—such as quarterly vulnerability scans or penetration tests—are advisable for organizations handling sensitive data or operating in high-risk environments. Additionally, any significant changes to your infrastructure, applications, or personnel should prompt a reassessment to ensure ongoing security. Regular evaluations help maintain a robust security posture and adapt to evolving threats.
While we cannot guarantee full compliance with all standards and frameworks, our primary focus is on ISO 27001, SOC2, NIS2, NIST, and GDPR. We provide comprehensive support to help you align your processes and controls with these regulations. For standards, which are less common across EMEA, we can offer consultancy services to assist you in understanding requirements and implementing necessary practices. However, it's important to note that our work in these areas does not come with an official compliance guarantee. Instead, we aim to equip you with the knowledge and strategies to enhance your compliance efforts effectively.
Effective incident response begins with proactive measures. If your organization handles sensitive data, it’s advisable to have a Security Operations Center (SOC) or dedicated security specialists to continuously monitor your network and respond to incidents. Implementing strong controls and well-defined processes for restoring affected services and managing breaches is crucial as well. If you suspect a data breach or an ongoing attack and do not have these resources or controls in place, you should act swiftly. We can send an expert to assess your systems, assist in analyzing system logs, and respond to ongoing incidents. Our team can also conduct a Root Cause Analysis (RCA) to identify the source of the breach and help develop a plan to prevent future incidents.
Yes, we offer employee security awareness training, as well as advanced training for IT administrators on various technologies and platforms. While we strive to adapt to market needs and provide training across numerous domains, our focus remains on general topics that are prevalent in most modern organizations. These include web application security, cloud security, compliance frameworks, data protection, the OWASP Top 10 etc., ensuring your team is well-equipped to recognize and respond to security threats effectively. For more personalized training, please consult our team.
We do not provide direct services for system migrations or infrastructure upgrades, as these tasks are typically handled by internal IT and infrastructure administrators or vendor-specific professional services. However, we can offer support in vendor-specific areas, limited to our existing resources and their relevant knowledge and experience for your specific project. Our role is to advise on best practices and security considerations during these processes, ensuring that any transitions are conducted with security and backup plans in mind.
The timeline for starting work and the duration of a typical security project will be outlined in the SOW that you will sign, as well as in the SLAs provided separately. Several factors can influence the start and completion of a project, including the level of engagement and responsiveness from the customer, adherence to the SOW and the ROE, the size and complexity of the organization, and the time required for us to develop an action plan or conduct any necessary research prior to delivering the service. That said, we strive to meet your project deadlines and are committed to adhering to our own SLAs to ensure a smooth and timely execution of all services.